STATEN ISLAND, N.Y. — There’s plenty of love out there for the three Lowe’s employees who assisted disabled Vietnam War veteran Michael Sulsona.
The help came after months of frustrating efforts to get the U.S. Department of Veterans Affairs to replace his dilapidated wheelchair.
The agency’s dysfunction, long wait-times and bureaucratic bungling have been in the national spotlight for months, so Sulsona is not alone.
Are you a veteran who has experienced problems in dealing with the VA?
If so, relate your experience in the comment section below.
WORKERS VIEWED EFFORT AS ‘AN HONOR’
SILive.com commenters throughout the weekend saluted the trio of workers for helping Sulsona,whose wheelchair fell apart while the Graniteville man was shopping at the big box hardware store.
He wrote the Advance about his experience. The story appeared Friday on SILive:
Three employees, David, Marcus and Souleyman jumped to my assistance immediately. They placed me in another chair while they went to work.
They took the wheelchair apart and replaced the broken parts and told me, “We’re going to make this chair like new.”
I left 45 minutes after closing hours in my wheelchair that was like new.
When he thanked them, the response was: “It was an honor.”
By the end of the weekend, thousands of readers were discussing the story on social media platforms — notably Facebook, where the story was shared more than 125,000 times by Monday afternoon.
Readers happily applauded the noble effort within the comment section of the initial story.
They also thanked Sulsona for his military service.
At least two Island residents have reached out to Sulsona with offers of new wheelchairs and others have offered financial assistance.
He was grateful, even personally responding to folks, but Sulsona wants “the VA held accountable,” and said the focus should be on the three workers’ who came to the rescue.
Sulsona was in the news two years ago when his custom 2005 Dodge Caravan was stolen. His van was outfitted with hand controls that gave him the independence of being able to drive. It was found by police and returned to him within a few days.
In regards to the latest incident involving Sulsona, some commenters took shots at the VA for failing to provide him with a new wheelchair quickly.
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