Chat Help

1. We do not support Internet Explorer. If you are using IE please upgrade to a modern browser like Firefox or Chrome.

– Click this video for further details.

2. “Error. Username Logged In” – you are logged in on either another device or with another session. If you are not logged in on another device you can hit “control + F5” to refresh the page cookies. If that doesn’t work, clear your cookies.

3. “I can’t log in”. This is too vague. We can’t do anything about that. Try clearing cookies, upgrading your browser, or using a different browser.

4. If all else fails:  log in as a guest or create a new username.